Voice Solutions!
A Cut Above IT Solutions offers a suite of products and solutions providing dramatic cost savings and enhanced productivity, allowing our clients to spend time on other important business matters.
VOICE
A Cut Above IT Solutions’ VoIP services provides stable, scalable telephony solutions ranging from fully hosted Cloud PBX to traditional hand-off options like Primary Rate Interface (PRI) or plain telephone which seamlessly integrate with your existing phone systems. Whether you have many locations, large concentration of employees at a central location or work at home employees, VoIP services enables branch offices, remote workers and telecommuters to work efficiently.
HOSTED PRIVATE BRANCH EXCHANGE (HOSTED PBX)
Hosted PBX provides all of the features of a modern small office PBX with the convenience and scalability of a remotely hosted, fully-managed cloud solution. By combining local and long-distance services with a computer network, your business can simplify its communications infrastructure to a single platform. No matter the size of your business, Granite provides full access to features and professional functionality.
HOSTED VOICE
By moving POTS lines to Hosted Voice, you will improve your bottom line without the inconvenience of a complete telecom overhaul. A Cut Above IT Solution’s Hosted Voice offering leverages our state-of- the-art VoIP network to translate digital voice for an analog device. This POTs emulation technology gives you the full suite of features found in traditional POTs lines, but at a significant cost savings.
SESSION INITIATION PROTOCOL (SIP) TRUNKING
SIP eliminates the need to buy separate voice and data circuits. Simple connections with the Internet or private IP infrastructure gives your business more options and less dependency on hardware, effectively managing both data and voice needs. Your business will have the choice of A Cut Above IT Solution’s local and long-distance calling plans and a broad set of features that can be controlled through a secure, self-service online portal. A Cut Above IT Solution’s SIP product line offers a full range of access options and interoperability with most leading IP-PBX systems.
VIRTUAL AUTO ATTENDANT
We handle the fine details. If you need parts for your IT equipment we will provide the equipment manage your licensing, understand your goals and find ways to save you money.
Improve Productivity
Take control of your inbound calls with a host of features easily managed through your phone or our web-based platform, CommPortal. Auto Attendant service offers powerful capabilities for meeting the needs of your customers, improving the productivity of your employees and controlling costs. Engineered to simulate a live operator, Auto Attendant directs incoming callers to the appropriate department or employee. Ensure your calls are handled efficiently 24/7/365.